Terms of Service
Please read these terms and conditions carefully before using our services or visiting our venues.
Last updated: January 15, 2025
1. Acceptance of Terms
By accessing our website, making reservations, or visiting any MVMH Hospitality Group venue, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
2. Venue Services
Reservations
- All reservations are subject to availability and confirmation
- We reserve the right to refuse service to anyone at our discretion
- Cancellation policies vary by venue and event type
- No-shows may be subject to charges as specified at time of booking
- Large party reservations may require deposits or guarantees
Dress Code and Conduct
- Each venue maintains specific dress code requirements
- Guests must conduct themselves in a respectful manner
- Disruptive behavior may result in removal from the premises
- Management reserves the right to refuse entry or service
3. Age Requirements
Age requirements vary by venue and time of day:
- Some venues are 21+ only during certain hours
- Valid government-issued photo ID is required for all guests
- Minors must be accompanied by adults where permitted
- We reserve the right to verify age at any time
4. Payment and Pricing
- All prices are subject to change without notice
- Gratuity may be added to parties of 6 or more
- We accept major credit cards and cash
- Disputed charges must be reported within 30 days
- Automatic gratuity policies are disclosed at time of service
5. Private Events
For private events and special bookings:
- Separate contracts and terms may apply
- Deposits are typically required and may be non-refundable
- Event details must be confirmed in writing
- Cancellation policies are specified in event contracts
- Additional insurance may be required for certain events
6. Intellectual Property
All content on our website and in our venues is protected by intellectual property laws:
- MVMH logos, trademarks, and branding are our exclusive property
- Photography and videography may be restricted in certain areas
- Commercial use of our content requires written permission
- We may use photos taken in our venues for marketing purposes
7. Liability and Safety
Your safety is important to us, but please note:
- Guests visit our venues at their own risk
- We are not liable for personal property loss or damage
- Alcohol service follows all applicable laws and regulations
- We reserve the right to refuse alcohol service
- Emergency procedures are posted in all venues
8. Website Use
When using our website, you agree to:
- Provide accurate information for reservations
- Not use the site for any unlawful purposes
- Not attempt to gain unauthorized access to our systems
- Not interfere with the proper functioning of the website
- Respect our intellectual property rights
9. Privacy
Your privacy is governed by our Privacy Policy, which is incorporated into these terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.
10. Force Majeure
We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, labor disputes, or other unforeseeable events.
11. Modifications
We reserve the right to modify these terms at any time. Changes will be posted on our website with an updated "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the new terms.
12. Governing Law
These terms are governed by the laws of the State of New York, without regard to conflict of law principles. Any disputes arising from these terms or your use of our services will be resolved in the courts of New York County, New York.
13. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.
14. Contact Information
If you have any questions about these Terms of Service, please contact us:
MVMH Hospitality Group
Email: info@mvmhhospitality.com
Phone: +1 (347) 613-1132
Address: 123 Hospitality Ave, New York, NY 10001
These terms of service are effective as of January 15, 2025, and apply to all services provided by MVMH Hospitality Group.